Shipping

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Phil's Fish Market use of personal information that you may submit to Phil's Fish Market through this Web site is governed by the Phil's Fish Market Privacy Policy.

    When you sign up for a Phil's Fish Market Account that requires registration, we ask you for personal information (such as your name, email address and an account password). We also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account to provide you with a better experience and to improve the quality of our services.

    Phil's Fish Market only processes personal information for the purposes to send ordered products to its customers and solely for Phil's Fish Market advertisements purposes, such as e-mail blasts and mail advertisements.

    NOTE: We are not responsible for shipping to a wrong shipping address. If you think you entered a wrong shipping address, please give us a call right away so it can get corrected.

    All UPS orders are drop off only. You will be notified of the delivery date, so please keep an eye outside your door the day of delivery. No signature is required.

     



  • Shipping & Delivery
  • We ship all packages using first class mail through the USPS. Most orders arrive within 3-5 business days.

    If you need this order shipped out A.S.A.P. or via UPS overnight/2-day, please note it in our "Special Instructions" column and specify your needs, and we will do our best to assure your order will be shipped out immediately.

    Shipping fees are calculated according to weight of package as well as the distance to be shipped.

    If you have any questions or need to return something, please contact us by e-mail at shop@philsfishmarket.com or call 831.633.2152



  • Sales Tax
  • Phil's Fish Market charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy
  • If an item of clothing does not fit, please email shop@philsfishmarket.com or call us (831-633-2152), we will gladly exchange it for a different size.

    Phil's Fish Market reserves the right to change its payment procedures at any time without prior notice to you.